Terms of Service

Effective Date: April 25, 2026

Welcome to NovaTerra Solar, operated by NovaTerra Group, Inc. These Terms of Service govern your use of our website, located at www.novaterrasolar.com, including any contact forms, newsletter sign-up forms, chat widgets, quote request tools, or other features we provide.

By accessing or using our website, you agree to these Terms. If you do not agree, please do not use the website.

1. About Our Website

NovaTerra Solar provides information about solar energy products, services, consultations, project estimates, and related offerings. The information on this website is provided for general informational purposes only and does not create a binding agreement unless confirmed separately in writing by NovaTerra Group, Inc.

2. Use of the Website

You agree to use our website only for lawful purposes. You may not use the website to submit false information, interfere with website functionality, attempt unauthorized access, scrape or spam the website, impersonate another person or entity, or violate any applicable law or regulation.

We reserve the right to restrict or terminate access to the website if we believe a user has violated these Terms.

3. Contact Forms, Newsletter Sign-Ups, and Chat Widget

Our website may allow you to submit information through forms, newsletter sign-ups, quote requests, or chat features. By submitting information, you agree that the information you provide is accurate and that we may use it to respond to your inquiry, provide requested information, send updates, or communicate about NovaTerra Solar products and services.

Use of the chat widget may involve automated responses, third-party technology, or live support. Information submitted through the chat widget may be used to verify website ownership, provide customer support, respond to inquiries, and improve our services.

Submitting information through the website does not guarantee eligibility for solar services, pricing, financing, incentives, or installation. Any final quote, proposal, contract, or service agreement must be separately confirmed in writing.

4. No Professional or Financial Advice

Information on this website may include general discussion of solar energy, savings estimates, incentives, rebates, financing, or energy usage. This information is not financial, tax, legal, engineering, or professional advice.

Actual results may vary based on utility rates, property conditions, sunlight exposure, equipment selected, financing terms, local regulations, incentive availability, and other factors.

You should consult appropriate professionals before making financial, legal, tax, or property-related decisions.

5. Estimates and Availability

Any savings estimates, production estimates, pricing examples, incentive references, or service availability information shown on the website are for informational purposes only and are not guaranteed.

Solar incentives, tax credits, utility programs, financing options, and installation availability may change without notice. NovaTerra Solar and NovaTerra Group, Inc. are not responsible for changes in third-party programs, government incentives, utility policies, or financing terms.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, layouts, icons, designs, videos, and other materials, is owned by or licensed to NovaTerra Group, Inc. and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use our website content for commercial purposes without prior written permission.

7. Third-Party Links and Services

Our website may include links to third-party websites, tools, platforms, financing providers, analytics services, chat providers, scheduling tools, or other services. We are not responsible for the content, policies, security, or practices of third-party websites or services.

Your use of third-party services may be governed by their own terms and privacy policies.

8. Disclaimer of Warranties

The website is provided on an “as is” and “as available” basis. We do not guarantee that the website will be uninterrupted, error-free, secure, or free of viruses or harmful components.

To the fullest extent permitted by law, NovaTerra Solar and NovaTerra Group, Inc. disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, NovaTerra Solar, NovaTerra Group, Inc., and their owners, employees, contractors, partners, and affiliates will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website.

This includes damages related to website errors, service interruptions, inaccurate information, third-party tools, lost data, or reliance on website content.

10. Indemnification

You agree to indemnify and hold harmless NovaTerra Solar, NovaTerra Group, Inc., and their owners, employees, contractors, partners, and affiliates from any claims, damages, liabilities, losses, costs, or expenses arising from your use of the website, your violation of these Terms, or your submission of false or misleading information.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the Effective Date above. Your continued use of the website after changes are posted means you accept the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

13. Contact Us

For questions about these Terms, contact us at:

NovaTerra Solar
NovaTerra Group, Inc.
Website: www.novaterrasolar.com
Email: contact@novaterrasolar.com

Privacy Policy

Effective Date: April 25, 2026

NovaTerra Solar, operated by NovaTerra Group, Inc., respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.novaterrasolar.com, use our contact forms, subscribe to our newsletter, request information, or interact with our website chat widget.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide when you fill out a contact form, request a solar consultation, subscribe to our newsletter, use our website chat widget, or contact us directly.

This information may include:

  • Name

  • Email address

  • Phone number

  • Address or service location

  • Property details

  • Utility or energy-related information you choose to provide

  • Questions, messages, or chat content

  • Communication preferences

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Referring website

  • Date and time of visit

  • Website interactions

  • Approximate location based on IP address

2. Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate the website, improve performance, understand visitor behavior, support marketing efforts, and remember user preferences.

You can usually adjust your browser settings to refuse or delete cookies, but some website features may not function properly.

3. How We Use Information

NovaTerra Solar and NovaTerra Group, Inc. may use information we collect to:

  • Respond to your inquiries.

  • Provide solar consultations, quotes, or service information.

  • Communicate with you about our products and services.

  • Send newsletters or marketing emails, where permitted.

  • Operate and improve our website.

  • Verify and support chat widget functionality.

  • Analyze website usage and performance.

  • Prevent fraud, spam, abuse, or security issues.

  • Comply with legal obligations.

  • Maintain business records.

4. Chat Widget and Website Verification

Our website may use a chat widget or messaging tool to help visitors ask questions, request information, or connect with our team.

When you interact with the chat widget, we may collect the information you submit, along with technical information such as device data, IP address, browser information, and interaction history.

This information may be processed by third-party chat technology providers to operate the widget, verify website functionality, support customer communication, prevent abuse, and improve the user experience.

Please do not submit sensitive personal information through the chat widget unless specifically requested and necessary.

5. Newsletter and Marketing Communications

If you sign up for our newsletter or otherwise provide your contact information, we may send you updates, promotions, solar education content, company news, or related communications.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at contact@novaterrasolar.com.

Even if you opt out of marketing communications, we may still send non-marketing messages related to your inquiries, appointments, services, or transactions.

6. How We Share Information

We do not sell your personal information for money.

We may share information with:

  • Service providers who help us operate our website, chat widget, analytics, marketing, email, scheduling, CRM, or customer support systems.

  • Solar installation partners, consultants, financing partners, or service providers when needed to respond to your request or provide services.

  • Legal, regulatory, or government authorities when required by law.

  • Business successors in connection with a merger, acquisition, restructuring, sale, or transfer of assets.

  • Other parties with your consent or at your direction.

7. Third-Party Services

Our website may use third-party services, including but not limited to:

  • Website hosting providers

  • Analytics tools

  • Chat widget providers

  • Email marketing platforms

  • CRM systems

  • Advertising or tracking tools

  • Scheduling tools

  • Payment, financing, or quote-related tools

These third parties may collect or process information according to their own privacy policies. We encourage you to review their privacy practices.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no website, online transmission, or storage system is completely secure. We cannot guarantee absolute security.

9. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing agreements.

10. Your Privacy Choices

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain information.

  • Opt out of marketing communications.

  • Limit certain uses of cookies or tracking technologies.

To make a privacy request, contact us at contact@novaterrasolar.com.

We may need to verify your identity before fulfilling certain requests.

11. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us at contact@novaterrasolar.com, and we will take appropriate steps to delete it.

12. State Privacy Rights

Depending on where you live, state privacy laws may provide additional rights regarding your personal information. These may include rights to access, correct, delete, or opt out of certain data practices.

To exercise applicable rights, contact us at contact@novaterrasolar.com.

13. Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for responding to these signals, our website may not respond to them.

14. Links to Other Websites

Our website may link to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the Effective Date above. Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

NovaTerra Solar
NovaTerra Group, Inc.
Website: www.novaterrasolar.com
Email: contact@novaterrasolar.com